The smart grid is coming. But not from the direction everybody expected.
Over the years, utilities have promised consumers savings of energy and cash from smart meters. These gadgets, which would be installed in every home and business, would let people monitor and control energy use much more closely.
But officials in some states have balked at the high price tag of installing the devices. And consumers in other states where smart meters have been installed have complained the devices haven't lived up to their billing.
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