Bill Shock

Smart meters blamed for hydro bill spikes - CTV

Susan McDonnell contacted Steele on Your Side after receiving a $745 power bill in December for her one-bedroom Kitsilano condo – a jump of more than 1,000 per cent.

After reviewing her past bills and energy usage, Hydro says the condo dweller just wasn't paying enough each month to match her consumption and now has to play catch-up.

McDonnell said it feels unfair that the consumer is left with the onus of having to prove they aren't using excess energy, and BC Hydro is only responsible for the meter.

"I don't know where to go with this -- all they keep saying is suck it up and pay the bill," she said.

Steele on Your Side has heard from dozens of viewers who say their hydro bills have doubled or tripled since their smart meter was installed.