Last month, the state Public Utilities Commission voted to open an investigation after hearing complaints from users.
It has now set Dec. 6 for a workshop, and the company and residents will have a chance to present their sides of the issue.
NV Energy began installing the meters earlier this year in the Las Vegas area, and its sister company, Sierra Pacific Power Co. of Reno, plans to start putting them in homes and businesses next month in Northern Nevada.
Consumers who want to participate in the workshop must submit written comments by noon Nov. 18. NV Energy must file written comments by noon Dec. 2.
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